第12篇 客户协调专员岗位职责

资深客户协调专员 (sr.) customer logistics coordinator autoliv 奥托立夫(上海)管理有限公司,autoliv,奥托立夫 工作内容和职责 roles and responsibilities:

1)接收客户订单与预测,分析并转换为内部生产需求以指导生产;

1)receive customer order and forecast, analyze and transfer to internal production demand.

2) 协调发货并解决相关问题,及时跟踪确保产品按要求交付;

2) coordinate and resolve shipping issue, follow up products arrive destination as request.

3) 控制库存在合理范围,避免交付风险;

3) inventory control under reasonable range to avoid delivery risk.

4) 客户关系维护,对客户物流打分负责;

4) customer relationship maintenance, responsibility for customer score (logistics).

5) 工程变更/生产终结时的生产管理,防止出现呆滞库存;

5) control ec/eop production to avoid obsoletes

6) 中转库日常管理及年度审核;

6) transit warehouse management and annual audit.

7) 运费控制及避免额外运费;

7) avoid premium freight and control freight cost.

8) 不良品及呆滞库存的处理跟进

8) follow up unqualified stock and dead stock dispose.

9) 能自我学习/发展去满足职位的需求;

9) self-develop capabilities to meet the position requirements;

10) 完成上级所布置的其他工作。

10) tasks assigned by superior.

岗位需求 job requirements:

1) 大专以上学历,汽车/机械专业优先。

1) above college degree and automotive or mechanical major are preferred.

2) 五年以上相关工厂计划工作经验, 汽车行业优先;

2) above 5 years’ experience relate to plant planning, automotive industry is preferred.

3) 熟练操作 erp软件(qad or sap)/ office/ outlook 等;

3) familiar with erp software(qad or sap)/ office/ outlook etc;

4) 进出口贸易相关基础知识。

4) basic knowledge of import & export trade.